# See who's close to closing and don't let any customer go cold

> On WhatsApp, the good conversation gets lost among the others. With Pragmaz, every person who talks to you shows up on a board, in the stage they're at: just arrived, thinking about it, negotiating, bought. Notes and history stay right there. And if someone disappears, Pragmaz sends a reminder message until the person replies. All inside WhatsApp Web, without registering anyone.

- Page: https://pragmaz.ai/whatsapp-crm/
- Language: English
- Other languages: [Português (Brasil)](https://pragmaz.ai/pt/crm-whatsapp/) · [Español](https://pragmaz.ai/es/crm-whatsapp/) · [हिन्दी](https://pragmaz.ai/hi/whatsapp-crm/) · [Bahasa Indonesia](https://pragmaz.ai/id/whatsapp-crm/) · [العربية](https://pragmaz.ai/ar/whatsapp-crm/) · [বাংলা](https://pragmaz.ai/bn/whatsapp-crm/) · [Filipino](https://pragmaz.ai/fil/whatsapp-crm/) · [اردو](https://pragmaz.ai/ur/whatsapp-crm/) · [Русский](https://pragmaz.ai/ru/whatsapp-crm/) · [Türkçe](https://pragmaz.ai/tr/whatsapp-crm/) · [Deutsch](https://pragmaz.ai/de/whatsapp-crm/) · [Italiano](https://pragmaz.ai/it/whatsapp-crm/) · [Français](https://pragmaz.ai/fr/whatsapp-crm/) · [தமிழ்](https://pragmaz.ai/ta/whatsapp-crm/) · [తెలుగు](https://pragmaz.ai/te/whatsapp-crm/) · [मराठी](https://pragmaz.ai/mr/whatsapp-crm/) · [Bahasa Melayu](https://pragmaz.ai/ms/whatsapp-crm/) · [עברית](https://pragmaz.ai/he/whatsapp-crm/)
- Public proof: 100k users on the Chrome Web Store · 4.0 (3.5k public reviews) — https://chromewebstore.google.com/detail/pragmaz-for-whatsapp-web/lpbkofhnclhhlaibcklkgaonbbmhjeco

- Chats enter the board by themselves · Stages your way · Automatic reminder that stops when the person replies

## You know who reached out this week. But you don't know where each one stopped

Monday's conversation disappears under Thursday's. Who asked for information, who said they'd think about it, who just needed one more message from you: all mixed into a list that only shows the last message.

- **The conversation that went cold without you noticing.** The person was interested, asked, you answered. Then thirty other conversations came in ahead and they never showed up again.
- **The "I'll think about it" nobody followed up on.** They didn't say no. They said they'd see. All it took was coming back two days later. Nobody did.
- **The context that leaves with whoever was handling it.** What was agreed, what they wanted, what it was worth: it was in the head of whoever replied. And only there.

## Do the math

New chats per week that need a reply: 40 · Minutes to remember, find the chat and resume each one: 5 → Per month, just remembering and resuming chats of manual follow-up. With the funnel and automatic follow-up, that time comes back and nobody is left without a reply.

## A board with all your customers, inside WhatsApp Web

You don't register anyone. The chats are already on the board. You just organize, take notes and turn on the automatic reminder.

- ~~A list that only shows the last message~~ → A board with each person in the stage they're at
- ~~The context in the head of whoever handled it~~ → History, notes and the person's details, in one click
- ~~Following up on who disappeared depends on remembering~~ → Automatic follow-up in steps, with message, audio and even a call
- ~~Messaging someone who already replied~~ → They reply, the follow-up stops instantly and you take over

### Your funnel, with your stages

Use the default stages or create your own, with name, color and icon. Mark which one counts as a sale and see the conversion rate at the top. If you use WhatsApp Business, the native labels can become the columns.

- Stages your way
- Conversion rate in plain sight

### Everything about the person, in one click

Double-click the card: contact details, where they came from, what they're worth, whether they're cold, warm or hot, and the notes of whoever handled them. The timeline shows messages, notes, scheduled items and stage changes.

- Full profile
- Timeline of the relationship

### Automatic follow-up that doesn't let things go cold

Build the sequence once: message, interval, message, audio, a call if you want. Attach it to a stage and everyone who enters it gets the sequence. They reply, it stops instantly. You can save sequences and reuse them.

- Stops when the person replies
- Saved sequences

### Find who needs attention and act in bulk

Filter who's been idle for more than 30 days, who has no notes, who has an active follow-up. Send a message to the whole column with text variations. Export to Excel when you need to.

- Filters that point to the problem
- Message to the whole column

## Video lesson: Kanban CRM (11:03)

https://wup-files.s3.amazonaws.com/tutoriais/2.5/en/biz/kanban.mp4

**Chapters**

- 0:27 Click the Pragmaz button
- 0:35 And click on Kanban CRM
- 1:38 Click the right arrow to see the rest of the board
- 3:38 And click Save
- 3:55 And click Add note
- 3:59 Click the box and type the note
- 4:08 Click Add note
- 4:31 And click Schedule
- 4:49 Click the message and write the reminder
- 5:00 Click Schedule
- 5:32 And click Follow-up

## It's in the Intermediate plan

The customer board with automatic reminders, scheduling, ready replies, groups and contact spreadsheet, with 2 numbers. For those who already have too many chats for memory to handle.

## Plan: Intermediate

- Price: $27.99 per month · $268.70 on the annual plan (billed upfront) ($22.39 per month)
- Subscribe: https://pragmaz.ai/checkout/7
- Prices in US dollars outside Brazil; in Brazil the checkout charges in reais (BRL).

**What the plan includes**

- 2 WhatsApp numbers
- Everything in Basic
- Kanban CRM
- Schedule messages and calls
- Sending from spreadsheet, pasted numbers and group members
- Templates, quick replies and saved lists
- Group tools and single link
- Export contacts
- Backup and server storage

## FAQ

**Do I need to register people?**

No. WhatsApp chats enter the board by themselves.

**Does the follow-up continue if the person replies?**

No. It pauses instantly so you can take over.

**Does it work with WhatsApp Business labels?**

Yes, there's a mode that uses the native labels as columns.

**What if I change computers?**

Full backup and restore, and export to Excel.

## See today how many sales are sitting there waiting for a reply

Subscribe to Intermediate and open the Kanban. The chats are already there, each in its place.

## Tool pages

- [Sending through the Official API](https://pragmaz.ai/whatsapp-bulk-message/) — Reach people who never messaged you without losing your number
- [Chatbot Flow](https://pragmaz.ai/whatsapp-chatbot/) — A customer who waits ten minutes buys from the competitor
- [Webhooks](https://pragmaz.ai/whatsapp-webhook/) — The order came in and the customer knew right away
- [AI Assistant](https://pragmaz.ai/whatsapp-ai/) — An assistant that answers like you, with your voice, while you sleep
- [Group tools](https://pragmaz.ai/whatsapp-group-tools/) — Managing 50 groups can't be a job for 50 people
- [Single link](https://pragmaz.ai/whatsapp-single-link-multiple-groups/) — The group link filled up in the middle of the ad. Again
- [Export contacts](https://pragmaz.ai/export-whatsapp-contacts/) — Your customer list is stuck inside WhatsApp
- [Schedule message](https://pragmaz.ai/schedule-whatsapp-message/) — The 9 am reminder you remembered at 11
- [Quick replies](https://pragmaz.ai/whatsapp-web-quick-replies/) — You type the same reply thirty times a day
- [Automatic calls](https://pragmaz.ai/whatsapp-web-call/) — Text messages get ignored. A call with your voice doesn't
- [TranscriptAI](https://pragmaz.ai/transcribe-whatsapp-audio/) — A 4-minute audio in the middle of a meeting
- [Status PRO](https://pragmaz.ai/schedule-whatsapp-status/) — Status sells. But only if you post every day