You see how much it answered for you
How many chats it handled, how many it solved on its own, how many it passed to the team and what customers thought of the service.
It answers questions about price and delivery time, sends the catalog and the payment link, and hands the chat to your team when the customer asks for a person. You teach it once, in your own words.
The customer who asks at night buys from whoever answers first.
No coding. These are the screens you'll use.
Write how you would answer: what you sell, how much it costs, delivery time, how to pay. The same way you would explain it to a new employee. And test it right there, on the side.
Upload your catalog, frequent questions and return policy. It answers based on that, and shows what it couldn't answer so you can teach it.
When the customer asks for a person, the chat goes into the human support queue with a summary of the request, and your team takes over.
Write how you would answer: what you sell, how much it costs, delivery time, how to pay. The same way you would explain it to a new employee. And test it right there, on the side.
Upload your catalog, frequent questions and return policy. It answers based on that, and shows what it couldn't answer so you can teach it.
When the customer asks for a person, the chat goes into the human support queue with a summary of the request, and your team takes over.
The agent answers and you follow everything.
How many chats it handled, how many it solved on its own, how many it passed to the team and what customers thought of the service.
The agent answers from your business number. You follow everything in the dashboard and step into the chat whenever you want.
Stepped into a chat? Pause the agent just there, and it keeps answering the others.
Every unanswered question becomes an alert. You teach it once and from then on it knows.
What the agent said, what the customer asked for and who on the team took over.
Add your card, teach the agent and watch it answer your customers. You only pay if you stay after the 7 days.
If it's not here, message us on WhatsApp.
Try Pragmaz for 7 days and watch the agent answer your customers.
Try it free for 7 days No contract. Cancel anytime.